Open Computer Lab and IT Help

Campus Computer Usage Policy

Technology and Development - Open Lab Rules

The Open Lab is not a public access lab; therefore faculty and students who use the lab will be asked to present their student ID card and Sign In to use the Computers.   The ID card will be held at the Lab Monitor's desk and returned upon Sign Out.   The purpose of the lab is for academic work only.

Please be considerate of others working in the lab and do not gather for group projects or group work.   Loud talking, laughing or other disruptions will not be permitted.   Wireless access is available outside the lab and various study areas are available if you need to work in groups.

The Lab Monitors are available to assist you with technical difficulties such as properly saving a file, and general "processes" in your online course (o as file uploads, etc.).   They cannot help you with course content such has how to do math problems, etc.

The BRCC Visitors policy will apply in that children should not be in the lab or using the campus network.   The BRCC Visitors policy is available in the Student Handbook.

The BRCC Academic Honesty policy will apply, it is the student's responsibility to know and understand this policy.   The BRCC Academic Honesty policy is available in the Student Handbook.

BRCC IT Help Desk

The BRCC IT Help Desk is available to provide support for your school related technical needs. The Help Desk can assist with the following.

Contact the Help Desk at: Email: helpdesk@blueridge.edu Phone: 828-694-1895 Location: Technology Education & Development Building Room 117 on the Henderson County Campus and the Strauss Building room 151 on the Transylvania County Campus.

The IT Help Desk can not give out Student ID numbers or other personal identification information.